Booking Conditions Please
Read Carefully
1- MedHills Travel accepts
bookings subject to the
following Booking
Conditions. A 'Client' is
all persons named on the
booking form intending to
travel with MedHills Travel
. A 'Product' is any service
sold by MedHills Travel .
All Clients will be deemed
to have read, understood and
accepted all Booking
Conditions. To confirm a
booking MedHills Travel
requires that the agent has
taken full payment of all
monies due. A contract
between the Client and MedHills
Travel comes into existence
when MedHills Travel has
confirmed the booking in
writing and issued a
Confirmation. The person
signing the booking form
(that incorporates these
terms and conditions)
warrants that s/he has full
authority to do so on behalf
of all persons whose names
appear thereon, and confirms
that all such persons are
fully aware of and
understand these terms and
conditions. The said
contract, including all
matters rising from it, is
subject to English Law and
the exclusive jurisdiction
of the English Courts. No
employees or representatives
of MedHills Travel has any
right to alter, vary or
waive any of these terms and
conditions, not to undertake
any liability whatsoever on
behalf of MedHills Travel,
unless such be in writing
and signed by the Director
of MMedHills Travel. MedHills
Travel reserves the right to
decline any booking at their
discretion without further
explanation.
2- The payment of the
required deposit or full
payment for a reservation on
an escorted or independent
tour package constitutes
consent to all provisions of
the terms and general
information contained in
this site. We will bill your
credit card based on the
daily exchange rate stated
by the Central Bank of
Turkey for the specific date
of the transactions, which
are including VAT tax in
effect at present. We are
not responsible for
additional credit card fees
or discrepancies assessed by
your local bank.
BOOKING PROCEDURES
DEPOSITS
- Hotel Reservations
A 50% deposit is required
upon booking and the full
balance will be charged 75
days prior to arrival date.
-
Flexible and Custom Made Tour
Reservations
A 50% deposit is required
upon booking and the full
balance will be charged 75
days prior to arrival date
of the services
commencement.
-
Religious Tours and Shore
Excursions
A 50% deposit is required
upon booking and the full
balance will be charged 75
days prior to arrival date
of the services
commencement.
-
Cruise
Reservations
Full non-refundable amount
is required at time of
booking.
-
Group
Reservations
Special Terms and Conditions
will be issued at the time
of booking based on
different services to be
rendered. However full
balances are required 3
months prior to commencement
of services.
CANCELLATION POLICY
-
Hotel Reservation
Prior to 40 days to check
in, 1 night
charge will be applied.
Prior to 20 days to check
in, no refund will be given.
-
For All Packages
If cancelled after the first
payment, 70% of the deposit
will be charged as penalty.
If cancelled 60 days prior to
arrival, 55% of the total
amount of the package will
be charged as penalty.
If cancelled 55 days prior to
arrival 65% of the total
amount of the package will
be charged as penalty.
If cancelled 45 days prior to
arrival 75% of the total
amount of the package will
be charged as penalty.
If cancelled 44 days prior to
arrival, no
refund is given.
-
Cruise Reservations
Not refundable if cancelled
within 50 days of departure.
REFUND OF UNUSED SERVICES
Once a service has
commenced, no refunds can be
made for any specific tour, accommodation, sightseeing
and other services not
taken. No refund is given
for a partially used
Product.
AIR TRANSPORTATION
Please consult your travel
agent or the airline for the
applicable penalties and/or
restrictions. If passengers
purchase non-refundable air
tickets, MedHills Travel
cannot be responsible in the
event a tour is cancelled.
NOT INCLUDED IN THE TOUR
RATES
Land rates do not include
international flights
between the countries and
domestic flights in the
country, unless stated in
the itinerary. Any expenses
in the passport costs,
visas, airport departure
taxes, photography fees
payable at admission sites,
excess baggage, forwarding
of baggage and souvenirs,
meals not specified on the
itineraries, all personal
expenses incurred at the
hotels and the customary
tips to drivers and guides,
which are left to passengers
discretion are not included.
CHANGES IN YOUR PROGRAM
MedHills Travel reserves the
right to change your current
hotels, domestic flights,
ferry and bus tickets
without a notice as some
situations are beyond our
control. Extra fees and
penalties will apply on any
flight, hotel, tour or
schedule changes made by the
clients during touring.
RESPONSIBILITY
MedHills Travel is
responsible in making all
the arrangements for
everything specified in the
services and itineraries.
All of the carriers, hotels
and other services provided
in which we bring together
in our tours work as
independent contractors and
are not agents or employees
of the company.
Nevertheless, all of the
service provided bears
MedHills Travel guarantee
and responsibility for
quality service, which we
provide all of our customers
with. All travel documents
issued by MedHills Travel,
in written paraphernalia or
to the customer, are subject
to the terms and conditions
specified by the laws of
Turkey. In case any of the
services included in our
tour packages cannot be
provided at the time of the
tour for reasons beyond the
control of the company, than
MedHills Travel is
responsible in providing
equally comfortable and
interesting alternatives.
Any resulting difference
resulting from customer's
choice of the alternatives,
shall be payable by the
customer during their stay.
Luggage is carried at the
owner's risk and luggage
insurance is recommended.
TRAVEL INSURANCE
Adequate insurance is
mandatory for all Clients to
cover at least but not
limited to medical and
repatriation expenses, loss
of luggage and cancellation
or curtailment of a Product
and should not exclude any
planned adventure activities
from the time of booking for
the full duration of the
Product as a minimum. A
Client and his personal
belongings are the sole
responsibility of himself.
MedHills Travel accepts no
liability on the Client's
behalf where MedHills Travel
has provided a Product of
reasonable standard. Clients
are fully responsible for
arranging their own
insurance.
LIABILITY OF MEDHILLS
TRAVEL
MedHills
Travel Products and in
particular, adventure
activities, contain an
element of risk to the
personal safety of the
Client that other package
holidays may not contain. By
accepting these Booking
Conditions Clients are aware
of the risks inherent in
their chosen travel and
Clients undertake such risks
at their own volition.
MedHills Travel accepts no
liability of Client's
damages where MedHills
Travel has fulfilled its
Duty of Care to Clients by
providing Products of a
reasonable standard.
MedHills Travel accepts no
liability if there has been
no fault on the part of
MedHills Travel or its'
suppliers, and the reason
for the claimed damages was
either the Client's fault or
a result of unusual
circumstances beyond the
control of MedHills Travel
by force majeure and the
consequences of which could
not have been avoided even
with all due care.
In respect of carriage by
air, sea and rail and the
provision of accommodation,
MedHills Travel's liability
in the said cases will be
limited in the manner
provided by the relevant
international conventions.
MedHills Travel accepts no
liability if additional
costs to the Client are
incurred through delay,
accident or disruption of
the Product(s) beyond the
control of MedHills Travel
by force majeure.
TRAVEL DOCUMENTATION
It is the responsibility of
the Clients to be in
possession of a valid
passport, visa permits,
vaccinations, preventative
medicines and other medical
certificates and all
necessary travel documents.
MedHills Travel is not
liable for damages arising
from changes in regulations
or laws to the necessary
travel document
requirements. Information
about these matters is given
in good faith by MedHills
Travel but without
liability.
HEALTH AND CONDUCT
All Clients are expected to
satisfy themselves prior to
booking that they are fit
and able to complete the
itinerary of their chosen
tour as described in the
brochure. Any Clients with
pre-existing medical
conditions or illness must
declare the true nature of
such conditions at the time
of booking, and make
arrangements for the
provision of any medication
or other treatment which may
be required during the tour.
Such a client is required to
provide a medical statement
from a General Practitioner
to confirm they are fit to
travel. Failure to make such
disclosure will constitute a
breach of these booking
conditions and relieve
MedHills Travel from any
obligations and liability.
CLIENT EXCLUSION AND
LOCAL LAW
Clients
agree to accept the
authority and decisions of
MedHills Travel's and its
supplier's employees and
representatives whilst on
tour. If in the opinion of
such persons, the health or
conduct of a Client before
or after the departure
appears likely to endanger
the safe, comfortable or
happy progress of the tour,
the Client may be excluded
from all or part of the tour
without prior notice or any
liability on the part of
MedHills Travel. In the case
of Client ill health,
MedHills Travel may make
such arrangements as it sees
fit and recover the costs
thereof from the Client.
Passengers agree to comply
with the laws and
regulations of the countries
they travel. MedHills Travel
shall not be liable to any
Clients who commit illegal
or unlawful acts whilst on
tour.
Please
e-mail us if you need
any further assistance.
Or you can reach us by our
toll-free number at
1.877.424.8282
