Frequently Asked Questions
Questions

  1. What does Flexible Package Tour mean?
  2. Am I traveling with the same group?
  3. I requested a Custom Made Tour. How do you organize all transports and tours at that much different locations?
  4. What are the departure dates of your tours?
  5. How do I save money?
  6. Can we choose our hotels?
  7. Is there a discount for kids?
  8. Can we get a private guide?
  9. Do I have to pay the full amount?
  10. Do I need a visa to enter Turkey or Greece?
  11. I am traveling alone. Will I share accommodation?
  12. Are there any special requirements to travel to Turkey or Greece?
  13. How do I pay for my tour, what is the procedure?
  14. Do you provide travel insurance?
  15. What if I need to cancel my trip?
  16. How do I recognize you at the airport/port/meeting point?
  17. What type of documents will I receive after my booking?

     

 

1- What does Flexible Package Tour mean?
Flexible Package Tours are somewhat similar to Escorted Tours. Instead of traveling with the same group of travelers, you will be joining to local tours in each area. All transportation, pick up services, internal flights, hotels and guided tours are still arranged by us. This style is ideal for people who want some freedom but still have the comfort of guidance. Please note that there are no specific departure dates for any of the package tours listed (unless otherwise stated). Therefore, you can pick up your own travel dates. All packages can be easily customized according to your needs and expectations.

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2- Am I traveling with the same group?
No, you are not going to be traveling with the same group of people through the entire program. If you book a Flexible or Custom Made Tour you will be travelling on the regular transports according to your choice (Plane/Bus) but you will be with a small group on daily local tours at the chosen areas this gives you an opportunity to meet different people through your trip.

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3- I requested a Custom Made Tour. How do you organize all transports and tours at that much different locations?
We have branch offices & affiliated companies based in every location and all work coordinated. They will know at what time and by which transport you will be arriving at that location and be ready to meet you, to transfer you to your hotel and organize your local tours.

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4- What are the departure dates of your tours?
Flexible and Custom Made Tours allow you to pick up your own travel dates.

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5- How do I save money?
As the travel agencies can get a better price than the customer, packages work out to be more economical. All our package tours already have all your needs included (except your personal expenses) and you will never pay any extra fee! Our prices are cheaper than traveling the same itinerary on your own. You won't only save money, but you will also save time! By booking a package with us, everything is arranged to make your holiday hassle free. You won't have to worry about booking accommodation, buying tickets for your transport, finding your hotels and finding the right tour when you reach the sites.

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6- Can we choose our hotels?
You can choose the hotels you would like to stay in if you request a Flexible or a Custom Made Tour. Please let your travel agent know about your hotel preference. Hotels are fixed on Fully Escorted Tours.

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7- Is there a discount for kids?
Yes there is. 0-2 years: free of charge. 2-4 years: 1/3 of the price. 4-6 years: half a price. Discounts are subject to change, depending on the month of the travel, hotels, etc.

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8 - Can we get a private guide?
Yes you can. Please select "private guide" option on the Custom Made Tour request form or let your travel agent know. There are 2 types of touring when it comes to local guided tours on each area.
Regular Touring: There will be 15 to 25 people on board during the daily tours. All tours are guided.
Private Touring: There will be only your party on board during the daily tours. All regular local tours can be upgraded to private tours.

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9 - Do I have to pay the full amount?
We require %50 of the total amount of your package tour in order to complete your booking. You will be required to pay the rest of the amount 75 days prior to your arrival day. Required amount is subject to change.

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10 - Do I need a visa to enter Turkey or Greece?
Turkey: Yes you do need a visa if you are holding an American or Canadian passport. You can purchase your visa at the airport when you arrive, the visa counter is located on the left side of the passport control area as you pass through to the arrivals hall at Istanbul Airport. You will need to carry Euros or American dollars to pay for your visa as they do not except Credit cards or Turkish Lira. For further information please visit the Ministry of Foreign Affairs.
Greece: Many visitors to Greece will not need to obtain a visa for visits to Greece of up to 90 days. This includes citizens of all other European Union countries, Canada, Australia, Japan, and the United States. These days, as security arrangements change rapidly, visa requirements can also change. Please verify your needs directly with the local Greek consulate in your nation of origin. If you're flying directly to Greece, your airline may also be able to tell you if a visa is required, but it is best to verify visa requirements for Greece with the Greek embassy or consulate in your country. For further information please visit the Ministry of Foreign Affairs.

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11- I am traveling alone. Will I share accommodation?
We do not provide shared accommodation for single travelers. There will be a single supplement fee as you will be accommodated in a single room.

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12 - Are there any special requirements to travel to Turkey or Greece?
There are no special requirements that you should be aware of before traveling to Turkey or Greece except Visa.

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13 - How do I pay for my tour, what is the procedure?
It is easy to book your tour via our secure online booking engine. Please contact to your travel agent for details.

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14 - Do you provide travel insurance?
Clients are advised to obtain their own insurance before arrival for health and/or baggage loss while traveling.

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15 - What if I need to cancel my trip?
Please read Terms & Conditions before booking your trip.

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16 - How do I recognize you at the airport/port/meeting point?
At the airport a member of our company will be waiting outside the exit door of the arrivals hall, after you collect your luggage. He/she will be holding a sign with your name on it.

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17 - What type of documents will I receive after my booking?
You will receive a confirmation email along with a service voucher (receipt) after your payment is processed. There are no further documentation. You will receive your internal flights (if there is any) upon your arrival in Turkey or Greece.

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